Your business success and scale isn't solely about products or services; it's about the people and the culture. Your business culture is more than just a buzzword—it's the heartbeat of your company. The values and beliefs about the work you do. So how can you shape and influence culture through purposeful practices?
The Power of Influence: Shaping Behaviors
Can actions influence your thinking? Yes. This concept is often referred to as behavioral activation in psychology. The idea is that by engaging in positive behaviors, you can alter your mood and thought patterns. For example, if you start practicing gratitude daily, you might find yourself thinking more positively over time.
In the context of Lean Management, this principle can be applied to foster a culture of continuous improvement. By consistently acting in ways that promote Lean principles—such as regularly participating in Kaizen events or practicing Gemba walks—you can shift your mindset and that of your team towards a more Lean-oriented way of thinking. This can lead to more effective problem-solving and a stronger focus on quality and efficiency. Over time you thinking can affect what you value and what you actually believe. That is sustainable transformation - individual or organizationally.
A Personal Story: Embracing Change
To illustrate the transformative impact of Lean systems, let's meet Sven. He is an experienced quality professional in the pharma industry. During development and deployment of a Lean operating system Sven was skeptical about some elements like 'meeting daily', 'standard agenda and times', 'escalation and go-see'. Fast Forward a few months and quality performance has improved, deviations past-due rate dropped. It becomes evident that these different behaviors do yield different results. Sven changes his opinion about the system and his thinking along with it. This didn't happen overnight but now affects the way he thinks about the business even what he values as a manager.
The Blueprint for Success: Designing Your Management System
To cultivate a productive business culture, you need a blueprint—a set of management systems that guide behaviors, decisions, and interactions within your organization. These systems serve as the foundation upon which a vibrant and dynamic culture can thrive. This isn't just about ticking boxes—it's about creating a framework that empowers employees to excel. By designing processes that prioritize clarity, accountability, and inclusivity, you set the stage for a culture that values integrity and excellence.
Long-term consistency is key when it comes to nurturing a productive business culture. Staying disciplined in the use of your management systems ensures that positive behaviors become ingrained within your organization's DNA. Whether it's conducting regular feedback sessions, fostering mentorship programs, or promoting a culture of recognition, every action contributes to the tapestry of your business culture.
You don't have to get it perfect to embrace change. Can you identify the results you want to change? How do you want the team to think differently about those outcomes? So how would they need to behave?
Luckily, some best-practices in Lean have been around for a long time and are proven to help influence behavior > thinking > results.
Ready?
Are you ready to unlock more potential in your organization? Embrace the future, shape your culture, and help your business scale to new levels of excellence.
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